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Order Status


Simply enter your order ID number and email address to see where your order is in our system.

View Order Status
Please enter your order id and the email address used on the order.
Order ID
Email

Order statuses are as follows:

Payment Received - Your order has been paid for and is being processed by our warehouse.

Packing - Your order is being prepared for shipment by our warehouse shipping staff.

Order Shipped - Your order has left our warehouse and is headed to your door.

Order Delivered - UPS had delivered your order.

Info Needed - We need some additional information from you to process your order.

On Back Order - One or more of your items is back ordered. You notification email will contain the approximate in stock date and shipment date.

Customer Issue - There is a customer service issue with your order. Your order will remain in this status until we resolve the issue.

Whenever there is a change in your order's status, you'll be notified via email. Be certain to check your "spam" or junk email folder as our notifications occasionally end up there.

 

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